Terms Of Use

By visiting our Site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”). These Terms of Service apply to all Users of the Site, including without limitation Users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of these Terms of Service, then you shall not access the Site or use our Service.

Any new functionality that is added to the current site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, amend or replace any part of these Terms of Service by posting updates and/or changes to the Site in a conspicuous manner. It is your responsibility to check the Site periodically for changes, amendments or updates to these Terms. Your continued use of the Site following the posting of any changes, amendments or updates constitutes acceptance of those changes.

1. ELIGIBILITY
In order to use our services, you must:

1. Be at least 18 years of age and be able to enter into legal contracts;
2. Agree to these Terms Of Service
3. Complete an order, and;
4. Provide complete, accurate and current contact information.

2. CONDITIONS
We reserve the right to refuse to provide the Service or Site to anyone for any reason at any time.

The content and information on this Site and our Services, as well as the infrastructure used to provide both, is proprietary to us or our partners. You shall not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products or services obtained from or through the Site or Services.

3. COMMUNICATION
All user communication will happen through our client login portal or to the email address we have on your account. All email coming from @Page.One should we whitelisted to avoid it going into spam.

4. ACCURACY & TIMELINESS
We shall not be responsible for information made available on this Site that is not accurate, complete or current. The information and material on this Site is provided for general information only and should not be relied upon or used as the exclusive basis for making decisions. Any reliance on information and/or material on this Site is done at your sole and exclusive risk.

You also understand that while we will make every reasonable effort to keep the site live at all times, there may be instances, some outside of our control, that would cause you to not be able to access the site.

5. STORAGE OF GOODS
You have 30 days from the completion of a project to request your items to be returned, pay the return fees and provide an address for the items to be shipped. All other goods will either be donated or disposed of.

6. PRICING & SERVICES
Pricing and services are subject to change without notice. Our current pricing can be viewed on our pricing page.

7. REFUNDS
You have 30 days from the date of purchase to request a refund in writing to info@page.one assuming no work has begun on the project. After 30 days, Page.One will issue a full credit to be used on any of our services at any time. No refunds are available on work already started or delivered.

There are no refunds available on the following services: PPC Set Up, PPC Onboarding

8. PHOTOGRAPHY, VIDEO, & CREATIVE TERMS

• Alterations & Editing. As part of our creative process, you agree we may make any alterations to the Content that we feel are appropriate. This includes, but is not limited to: color adjustments, brightness adjustments, dust removal, scratch removal, distortion removal, correction of defects, correction of manufacturing inconsistencies or errors, compositing of multiple images, adding graphics, and other alterations as necessary. The Content is our artistic interpretation of the goods we photograph for you. We do not guarantee that the Content will be a flawless or perfectly accurate representation of your Merchandise. It’s your responsibility to ensure the Content is appropriate for the final intended use and that it doesn’t misrepresent the Goods. We will not be responsible for any claims by you or any third party that the Content is an inaccurate representation of the Goods.
  

• Production Meeting. As part of the design phase, we offer certain clients the opportunity to participate in a production meeting to discuss the projects and align on creative direction. We make every effort to complete this meeting within 1 week of receiving your order, goods and product brief. We reserve the right to skip this meeting for any reason. You also understand delaying this meeting will delay the completion of the project. 

• Shot-list approval. You agree to approve a shot list for your project in a timely manner and understand that delaying this project will delay the completion of your project. You also understand that this shot list guides the photography process and any image you would like to see completed needs to be described in concise detail in the shot list. 

• Review Period. You have 14 days from the day your project is completed to review all content provided to you. If we haven’t heard from you in that time, we will consider the project completed. 

• Edits & Reshoots. During the 14-day review period, you may contact us, through the Page.One client portal to request edits, reshoots, changes or additional photos.We will edit or reshoot any product at no cost based on the following conditions:

• We submitted content that was materially different from your shot list – we produced work that is incorrect or varies substantially from the approved shot list.
• Basic edits – we are happy to provide a single round of edits for things like color enhancements, retouching, minor graphics changes or things that can be simply edited without reshooting the product.

The following requests may require an additional charge:

1. New requests – Any request that is materially different from the approved shot List. This includes images, graphics, scenery, model changes or any other changes that require new planning or a reshoot.
2. Additional images – new photos as not described in the original shot list 

10. LICENSES AND PERMITTED USE OF PHOTOGRAPHY & VIDEO
Once delivered, the photographs and/or video are yours to use as you like – royalty free. You can use them in all forms of media including but not limited to print, advertising, packaging, web and/or television. You have perpetual, exclusive, global and unlimited use of all images, video, and graphics.

You may not use any content in any unlawful or illegal manner, nor can content be used in any way that violates a trademark that you do not own.

11. COPYRIGHT OF PHOTOGRAPHY, VIDEO, & DESIGN
All copyrights remain the intellectual property of Page.One. No transfer of copyright is given, unless clearly and expressly given in writing by Page.One management.

12. MODELS & STOCK PHOTOGRAPHY
For all models used in Page.One content, we have obtained the proper releases necessary to grant you the unrestricted use in #10 above.  Any stock images used in conjunction with Page.One content has been purchased or licensed per the terms of service of the third party stock image supplier.

13. NO WARRANTIES
The Content is provided, to the maximum extent permissible by law, “as-is” with no warranties of any kind, either express or implied, including, but not limited to warranties market performance. We do not warrant or represent that the Content will meet your requirements or that the Content will be free of errors.

14. INDEMNIFICATION
You agree to indemnify, defend and hold harmless Page.One and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, members, managers, interns and employees, as the case may be, harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your breach of these Terms of Service.

15. DISCLAIMER
Amazon is a registered trademark of Amazon.com LLC. Page.One has no affiliation, association, endorsement, or sponsorship by Amazon.